Terms of Sale

Welcome to FetchOffice. We appreciate your interest in our products and services. Please read these terms carefully before making a purchase on our website. By placing an order, you agree to be bound by these terms of sale.

Product Availability: All products listed on our website are subject to availability. We strive to ensure accurate stock levels, but in some cases, products may be unavailable or out of stock. If a product is out of stock after you place an order, we will notify you and offer alternatives or a refund.

Pricing: Prices displayed on our website are in UAE Dirhams (AED) and are inclusive of VAT (Value Added Tax) unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, the price you pay will be the price displayed at the time of your order.

Payment: We accept payments through various secure payment methods, including credit/debit cards, online banking, and cash on delivery (COD) for eligible orders. Payment must be made in full at the time of purchase.

Shipping and Delivery: We offer shipping within Dubai and selected areas in the UAE. Delivery times may vary depending on your location and product availability. We will provide you with an estimated delivery date at the time of purchase. Please ensure that the shipping address provided is accurate and complete to avoid any delays.

Returns and Refunds: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the product within 2 days of receipt for a refund or exchange, subject to our returns policy. Please note that certain items may be non-returnable or subject to restocking fees.

Product Warranty: Some products may come with a manufacturer's warranty. Please refer to the product description for warranty details. We will assist you in the warranty process in accordance with the manufacturer's terms and conditions.

Privacy and Security: Your privacy and security are important to us. We collect and process your personal information in accordance with our privacy policy. We use industry-standard security measures to protect your personal information and payment details.

Governing Law: These terms of sale are governed by the laws of the United Arab Emirates (UAE). Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

Contact Us: If you have any questions or concerns about these terms of sale or your purchase, please contact us.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to these terms of sale. Thank you for choosing FetchOffice!